Fees, Hours & Holidays

What do my nursery fees cover?

Fees include all meals, snacks, formula for infants, nappies, excursions, forest school and beach school. Fees are due in advance and invoices are issued in advance for the following month. Unfortunately, there can be no refunds for sickness or holidays. Fees are calculated based on the 51 weeks of the year that The NSC is open, averaged into 12 monthly payments. Bank / public holidays & INSET days are payable in full. We are also closed between Christmas & New Year no charge is made for Christmas closure. Please note you will not be charged for this period. Fees are reviewed on an annual basis (usually in September) and any increase will be advised.

 

Are there any registration fees?

Our registration fee is £100. This fee goes a little way to cover all the little extras that you receive as a new parent. Your £200 deposit is refunded when you leave.

 

Will there be a fee increases?

We review our fees annually (usually in April). Any fee increases are reflective of any increases in running costs. We will notify you in advance of any increases.

 

Will I be charged when I’m on holiday?

If you are planning a holiday, please upload dates to the “Famly” App so we know not to expect them. Unfortunately we cannot refund any missed sessions due to holiday.

 

How do I book extra sessions?

If you wish to book your child in for additional sessions this can be done via the ‘Famly’ App.

 

Do you accept Government Funding?

Yes we do, for more information about Government Funding at The Nursery School Company please follow the link.

 

Discounts

Do you offer a sibling discount?

Sibling discounts are only available at selected settings. Please ask your Admissions and Parent Liaison Manager.

 

Do you offer multi-day discount?

Sibling discounts are only available at selected settings. Please ask your Admissions and Parent Liaison Manager.

 

Notice Period

What notice do I need to give to leave my place at the nursery?

Should you wish to cancel your child’s place, we require 2 calendar months written notice.

 

My child is leaving for school; do I need to give any notice?

We will assume your child will be leaving on the last session at the end of August however formal notice is still required. We can however support your child’s transition into reception/pre prep. If you require more sessions into September, then just let us know as soon as possible.

Nursery Places

Do you offer half-day sessions?

Yes, we do, we realise that may parents work flexibly so we aim to support your childcare needs by offering half days, however we do see benefits to children attending for full days as it allows the natural flow of the day to support and reinforce leaning experiences.

 

Is there a minimum number of days that my child can attend nursery?

We offer a minimum of 3 sessions per week and this must either include a Monday or a Friday.

 

Viewings

The nursery I’m interested in isn’t open yet.

Don’t worry we will be holding open days as soon as the nursery is ready. You are welcome to call or email and discuss your requirements and book your place on our waiting list to avoid missing out as we do anticipate getting booked quickly so this is highly recommended.

 

Can I book a Viewing?

Absolutely, our Admissions and Parent Liaison Manager will be happy to help arrange this for you. Please enquire on our ‘Admissions’ page.

 

Waiting List

Do you operate a waiting list?

If a place is not immediately available for you, you can join our waiting list. You will be required to pay a registration fee of £70. Once your payment has been received you will be sent an email confirming that you are on the waiting list.

 

How is availability assessed?

Availability is assessed on a regular basis, taking in to account any leavers or room moves. We will update you and inform you if a place becomes available. If you wish to be removed from our waiting list at any time, we will refund the £70 registration fee.

 

Settling In

What is the settling in process?

We offer settle sessions over a one or two week period to ensure your child is well settled. This can be extended if required. Our Admissions and Parent Liaison Manager will arrange these sessions with you.

 

How much time will my child spend outside?

We have a real passion for outdoor education we have specialist outdoor educations who set up engaging outdoor activities for our children. We offer several opportunities to access the outdoor environment throughout the day.

 

What extra-curricular activities do you offer?

In addition to our core curriculum, we offer ‘Enrichment Activities’, which are Languages, Yoga, Cooking & Baking, Excursions and On-Site Visits. You can find more information about these on our ‘Enrichment Activities’ page.

 

What happens when my child is ready to move rooms?

Your child’s key educator will inform you when your child is ready to move rooms. We offer lots of settling in sessions to ensure a smooth transition.

 

How often are your parents’ evenings?

They are held twice a year and can be online if this is more convenient for parents.

Do you have an Ofsted rating?

Some of our settings are newly registered and a full inspection is conducted after 30 months. We ensure our standards are checked regularly during this period and work closely with freelance inspectors who check our standards and advise on any improvements.

Child Sickness & Medication

Do you give medicine to the children?

Please see our medication policy. If your child is to be given prescription medication, we can give these in line with the prescription. Over the counter temperature relief will be given if required with permission.

 

If they are ill, do I need to pick them up?

We will contact you if we think your child is too unwell to be at nursery.

Please see our illness policy for information on contagious illnesses and exclusion periods.

 

What medication do you keep at the nursery?

We keep antihistamines and temperature relief at the nursery which we can administer in an emergency.